FAQs
You can request enforcement on-line at the ATLPlus web site or call ATL+ Customer Service at 404-201-5396
You can request enforcement on-line at the ATLPlus web site or call ATL+ Customer Service at 404-201-5396
Parking meter enforcement times are established as follows:
No metered on-street parking enforcement will occur on Sundays and City exempt holidays.
City Holidays include: New Years Day, Martin Luther King Jr., Memorial Day, Juneteenth, July 4th, Labor Day, Veterans Day, Thanksgiving Day / Day After, and Christmas Day. No payment to meters is required on these days.
Click below for a map of zone enforcement by area.
This begin in Summer 2017. Pay by License Plate is a system that allows a vehicle to park in a space using their license plate number instead of placing a receipt on the dash. The driver or occupant of the vehicle remembers their plate number, inputs it into the pay station, pays for the amount of time they need and then goes to their desired destination. Receipts are optional. There is no need to return to the vehicle to place a receipt on the dash. If your time is running out and additional time is needed you can purchase additional parking time remotely through your smartphone app without having to return to the pay station. Parking enforcement personnel are able to identify vehicles that are paid electronically by reviewing the license plate number.
Yes, you can use text to pay or any app listed at parkingapp.com
You will need to enter your license plate number and valid form of payment
While all pay stations/meters will accept coins and credit cards, not all pay stations/meters will accept cash. The pay stations/meters with historically high usage of cash payments will continue to accept cash, coin and credit cards. In other areas of the City, the pay stations/meters will mostly accept coin and credit card. Please note that at the meters where cash is accepted it is only single $1 dollar bills or coins in USD.
Yes, a receipt is automatically issued when paying at the pay station/meter. If payment is made via text to pay an email receipt will be sent to email provided at the time of your transaction. If payment is made via App payment information/receipts will be in located in individual users App history/transactions.
If you park at a malfunctioning pay station/meter you should find another pay station/meter to make your payment, use text to pay, or an app listed on parkingapp.com. If a parking meter malfunctions please call 404-201-5396 to report the malfunction.
No, there are no refunds on pay station/meter or App transactions.
Call A-Tow at 404-577-6566. Payments for towing/ impound and storage must be made in person at A Tow Atlanta: 180 Harriet St, Atlanta, GA 30315 (24-hours per day, 7-days per week). Valid registration and insurance information will need to be presented at the time of a vehicle’s release.
Contact ATLPlus through the Contact Us section of this website or 404-201-5396 (Representatives are available 8 am – 5 pm Monday – Friday Eastern Time excluding City Holidays; Automated Payment services are available 24 hours a day).
Residential permits can be applied for by visiting the residential parking permit portal.
For more detail information please visit https://www.atlplusmobility.com/parking-permits/.